{"id":1708,"date":"2025-04-24T10:00:00","date_gmt":"2025-04-24T09:00:00","guid":{"rendered":"https:\/\/targetict.co.uk\/blog\/?p=1708"},"modified":"2025-04-21T01:04:14","modified_gmt":"2025-04-21T00:04:14","slug":"ai-and-gdpr-what-your-legal-team-needs-to-know","status":"publish","type":"post","link":"https:\/\/targetict.co.uk\/blog\/ai-and-gdpr-what-your-legal-team-needs-to-know.html","title":{"rendered":"AI and GDPR: What Your Legal Team Needs to Know"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this episode of the Tech Your Business podcast, I look at the intersection between AI and the GDPR regulations that affect so many businesses today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Just a couple of months back, Clear View AI was hit with a \u20ac30.5 million fine by the Dutch Data Protection Agency for GDPR violations related to their AI systems. If your business operates in or serves customers in the EU, this story should make you pay attention. The regulators are watching closely when it comes to AI and data protection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-this-matters-for-your-business\">Why This Matters for Your Business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many businesses are implementing AI without fully understanding the legal implications. Your marketing team might be excited about AI-powered customer insights and your operations folks want automated decision-making, but has anyone consulted your legal team?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this podcast episode, I break down three critical things you need to know about using AI while staying compliant with GDPR regulations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-how-you-protect-and-store-user-data\">1. How You Protect and Store User Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before using AI with customer data, you need to be careful about how you&#8217;re collecting and storing it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GDPR requires either specific consent or a legitimate business need to store customer data. Plus, you need to track every step in your data collection process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common mistakes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collecting more data than necessary<\/li>\n\n\n\n<li>Not explaining to customers why you need their data<\/li>\n\n\n\n<li>Not keeping proper records of what you&#8217;ve collected and how<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The Clear View example I mentioned, with their \u20ac30.5 million fine, demonstrates what happens when companies don&#8217;t comply with GDPR requirements for data collection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A key question to ask yourself: Is your business audit-ready for the data it collects and holds? If not, it&#8217;s time to fix that.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-explaining-how-your-ai-makes-decisions\">2. Explaining How Your AI Makes Decisions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Article 22 of the GDPR specifically covers automated decision-making. It states that people have the right to know if decisions about them are being made algorithmically rather than by humans, and you need to be able to explain the logic behind those decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re using AI for things like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient diagnosis<\/li>\n\n\n\n<li>Hiring decisions<\/li>\n\n\n\n<li>Loan approvals<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You need to have logs and explanations for how those decisions are reached.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using interpretable AI models that explain their thinking process is helpful, and always have humans reviewing AI decisions. This not only keeps you GDPR-compliant but also ensures fairness.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-giving-users-control-over-their-data\">3. Giving Users Control Over Their Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is fundamental to the GDPR. Users should be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access their data at any time<\/li>\n\n\n\n<li>Correct their data if needed<\/li>\n\n\n\n<li>Delete their data (the &#8220;right to be forgotten&#8221;)<\/li>\n\n\n\n<li>Move their data elsewhere<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When a user asks what data you have on them, you typically have about a month to produce everything &#8211; which is only possible with strict record-keeping.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clear View was also fined an additional \u20ac20 million by French authorities because they couldn&#8217;t produce customer data when requested.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask yourself: Can your business easily provide customer data and allow customers to delete or download their data whenever they want?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-keeping-your-business-out-of-trouble\">Keeping Your Business Out of Trouble<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The key to avoiding GDPR issues with your AI systems comes down to documentation and clear processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the next episode of this series, I&#8217;ll be talking about private AI systems &#8211; AI models hosted within your own infrastructure that can eliminate many of these compliance challenges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-want-to-learn-more\">Want to Learn More?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you found this episode helpful, make sure to subscribe to the Tech Your Business podcast. For more information about AI implementation that keeps you on the right side of regulations, visit our website at <a href=\"https:\/\/targetict.co.uk\/\">targetict.co.uk<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remember, this isn&#8217;t legal advice &#8211; for that, you&#8217;ll want to speak with a qualified lawyer. But it is a good starting point for conversations with your legal team before your next AI implementation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This blog post summarizes Episode 2 of our three-part series on AI security and compliance. Catch up on <a href=\"https:\/\/targetict.co.uk\/blog\/?p=1707\" target=\"_blank\" rel=\"noreferrer noopener\">Episode 1: &#8220;Is Your Company&#8217;s Data Safe with AI?&#8221;<\/a> and stay tuned for Episode 3 next week where we talk about hosting your AI models privately.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode of the Tech Your Business podcast, I look at the intersection between AI and the GDPR regulations that affect so many businesses today. Just a couple of months back, Clear View AI was hit with a \u20ac30.5 million fine by the Dutch Data Protection Agency for GDPR violations related to their AI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1712,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[378,23,168],"tags":[],"class_list":["post-1708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-a-i","category-business","category-tech-your-business-podcast"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.1 (Yoast SEO v28.0) - 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Peter shared insights from his entrepreneurial journey, from his early ventures in e-commerce and\u2026","rel":"","context":"In &quot;Business&quot;","block_context":{"text":"Business","link":"https:\/\/targetict.co.uk\/blog\/category\/business"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2025\/02\/6O8OCkWQwRI-HD-6.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2025\/02\/6O8OCkWQwRI-HD-6.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2025\/02\/6O8OCkWQwRI-HD-6.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2025\/02\/6O8OCkWQwRI-HD-6.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2025\/02\/6O8OCkWQwRI-HD-6.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":1039,"url":"https:\/\/targetict.co.uk\/blog\/9-how-you-can-use-chatbots-and-ai-to-serve-customers-24-7.html","url_meta":{"origin":1708,"position":1},"title":"#9. How you can use Chatbots and AI to serve customers 24\/7","author":"Content Team","date":"22nd June 2023","format":false,"excerpt":"https:\/\/anchor.fm\/s\/82b03c7c\/podcast\/rss Customer service is one aspect of the present, changing business environment that will unquestionably determine your company's success. It's no longer only about fixing problems or responding to concerns. It's about giving each consumer a seamless, better experience that is tailored to them. 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Consumers are more concerned than ever about how their personal\u2026","rel":"","context":"In &quot;Tech your Business Podcast&quot;","block_context":{"text":"Tech your Business Podcast","link":"https:\/\/targetict.co.uk\/blog\/category\/tech-your-business-podcast"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2023\/08\/tech-your-business-episode-14.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2023\/08\/tech-your-business-episode-14.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2023\/08\/tech-your-business-episode-14.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2023\/08\/tech-your-business-episode-14.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1341,"url":"https:\/\/targetict.co.uk\/blog\/67-how-to-use-ai-to-generate-high-quality-written-content-for-your-business.html","url_meta":{"origin":1708,"position":4},"title":"#67. How to Use AI to Generate High-Quality Written Content for Your Business","author":"Content Team","date":"11th April 2024","format":false,"excerpt":"https:\/\/anchor.fm\/s\/82b03c7c\/podcast\/rss The past year has seen so many individuals and businesses embrace the use of A.I. in publishing marketing content. While this has helped a lot of businesses save money and produce more content, the issue is that most of this content looks the same as millions of other businesses\u2026","rel":"","context":"In &quot;Tech your Business Podcast&quot;","block_context":{"text":"Tech your Business Podcast","link":"https:\/\/targetict.co.uk\/blog\/category\/tech-your-business-podcast"},"img":{"alt_text":"how to generate better AI content","src":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/04\/ai-content.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/04\/ai-content.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/04\/ai-content.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/04\/ai-content.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1555,"url":"https:\/\/targetict.co.uk\/blog\/business-story-of-the-week-feature.html","url_meta":{"origin":1708,"position":5},"title":"Business Story of The Week Feature","author":"EA Target ICT","date":"19th September 2024","format":false,"excerpt":"We're excited to announce that our founder, Peter Banigo, was recently a guest on the \"Business Story of the Week\" podcast hosted by Joshua Laurie. In the episode, Peter talked about his journey as an entrepreneur and how he came to focus on helping businesses leverage technology through Target ICT\u2026","rel":"","context":"In &quot;News\/Media&quot;","block_context":{"text":"News\/Media","link":"https:\/\/targetict.co.uk\/blog\/category\/news-media"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/09\/business-story-of-the-week-with-peter-banigo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/09\/business-story-of-the-week-with-peter-banigo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/09\/business-story-of-the-week-with-peter-banigo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/09\/business-story-of-the-week-with-peter-banigo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/targetict.co.uk\/blog\/wp-content\/uploads\/2024\/09\/business-story-of-the-week-with-peter-banigo.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1708"}],"version-history":[{"count":3,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1708\/revisions"}],"predecessor-version":[{"id":1714,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1708\/revisions\/1714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/media\/1712"}],"wp:attachment":[{"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/targetict.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}