Fixing the Tech systems of a H.R. Consultancy

When we were in a crisis, Target helped resolve a range of issues ranging from web hosting to security issues. I will highly recommend Target. Your IT worries are over. Having this form of support could be your best kept secret.

Adora – Founder, Kendor Consulting

Key Statistics:

• Hosting bill reduced to 25% of original sum
• Periodic Hacks reduced to zero
• Downtime reduced to zero
• IT Budget slashed drastically

Kendor Consulting is a company that provides HR (human resources) consulting services. They work with medium and large businesses.

Kendor offers a range of different services, all focused on helping businesses manage their people better. These include:

• HR management advice and guidance
• Training and development programs for employees
• Help with making changes and improvements to the organisation
• Learning events and workshops
• Coaching for employees

We started working with Kendor in 2022 after a chance encounter where the founder complained of losing a domain they forgot to renew to domain squatters, this was easily fixed and translated into more assignments over time.

Executive Summary

Kendor Consulting, an HR consulting firm serving medium and large businesses, found itself in a technology crisis when their website and e-learning platform began experiencing frequent outages, security breaches, and other issues due to an unreliable developer. By partnering with our IT services team, Kendor was able to regain control over their online operations, reduce hosting costs by 75%, and eliminate all technical disruptions to their business. Key outcomes included a 60% reduction in their overall IT budget, 100% uptime for their website, and the ability for Kendor’s team to focus on growing their core HR consulting services.

Challenges

Prior to working with us, Kendor Consulting was facing numerous technical challenges with their WordPress-based website and e-learning platform. Their previous developer had been unreliable, causing frequent outages, database errors, and other issues that disrupted their online operations. This left Adora and her team constantly putting out fires instead of being able to focus on their core HR consulting business.

Additionally, Kendor’s hosting setup had become bloated and inefficient, with outdated plugins, excessive emails, and unused subdomains taking up valuable server space. This was driving up their hosting costs substantially.

How We Helped

After reviewing Kendor’s situation, we implemented a comprehensive IT management plan to stabilize their online presence and optimize their hosting environment. This included:

1. Performing a full audit and cleanup of their WordPress installation, removing unused plugins and themes, and updating core files.
2. Migrating their main website to a more suitable hosting plan that reduced their monthly costs to 25% of the original.
3. Consolidating email hosting and archived emails onto a more scalable solution, freeing up space on the web server.
4. Setting up regular offsite backups to protect against data loss and enable quick restore if needed.
5. Implementing robust security measures to prevent hacking attempts and unauthorized access.
6. Providing on-demand technical support and guidance to Adora’s team on WordPress management, content updates, and other website tasks.

Results

By partnering with us, Kendor Consulting was able to regain control over their online operations and focus on growing their HR consulting business. Key outcomes included:

• Hosting costs reduced to 25% of their previous bill, which they were about upgrading from.
• Complete elimination of website downtime, hacking attempts, and other technical issues that previously disrupted their business.
• IT budget reduced by over 60% through more efficient hosting, reduced support needs, and elimination of unnecessary expenses.
• Adora and her team freed up significant time previously spent troubleshooting technical problems, allowing them to be more productive and focus on the core business