We've been talking about Tech for the past 9 episodes of the Tech your Business podcast. Today, on our 10th episode, I've decided to do something different. I've decided to answer the question.. Why did I start this podcast? For those who have been clients of Target ICT and dealt directly with me, it's an open secret that I'm probably the most generous person you'd ever meet, giving my time, knowledge & resources freely and accepting only satisfaction that another business owner was helped out of a difficult situation as payment. Get a drink and listen as I talk about: 🔹 My roots – so I stop getting asked about my unique accent 🔹 How a laptop my mum got me 17 years ago changed my path 🔹 My mentorship experience 🔹 How starting businesses in various industries previously has helped with my current role 🔹 The future of the podcast. If you're a regular listener or prospective guest and would like to know more about the person you've been listening to, I believe this is the best episode for you! Join your host, Peter, an accomplished tech and business expert, as he brings you the latest insights and practical advice to help your business thrive in this digital age. Tech your Business is brought to you by ⁠⁠⁠Target ICT Ltd⁠⁠⁠, a leading provider of innovative tech solutions and consulting services dedicated to empowering businesses to reach new heights. The 'Tech Your Business' podcast deciphers complex tech concepts, offering actionable takeaways to help businesses thrive in the digital age. But that's not all – we're also opening the floor to you, our listeners. If you have a compelling story about how technology has transformed your business, or if you've navigated through cyber threats and want to share your experiences, we'd love to hear from you. Your journey could enlighten many other businesses tuning into this podcast and also expose your brand. With a wealth of experience and a passion for helping businesses succeed, we are your go-to resources for all things tech, business, and growth. Don't miss an episode – subscribe today and unlock the full potential of your business and if you've got a tech story to share, reach out to us – you could be our next guest. Let's explore the power of technology together.

In this exciting episode of Tech Your Business, your host explains how Artificial Intelligence (AI) and chatbots are changing the way customer service is done. We use a personal experience to show how AI can be used to provide fast, personalised customer service around the clock. In this episode, you'll explore: The essentials of AI and chatbots Distinction between rule-based and AI-based chatbots Why chatbots are crucial for customer support Companies that have integrated chatbots successfully A step-by-step guide on implementing AI and chatbots in your business The importance of balancing AI with human support Best practices and pitfalls in AI-based customer service This episode is especially helpful for business owners because it shows them a new way to use AI and robots to make the customer experience better. Get new ideas, learn useful tips, and start getting the benefits of a business model that is smarter, more responsive, and focused on the customer. Keep in mind that the human touch in customer service can't be replaced, but combining it with AI can make a service that is the best of both worlds. Tap the "Play" button to start your journey towards a smarter customer help system that is driven by AI. ******************************************************* Would you like to learn more about how Chatbots & A.I can accelerate your business? Or you just want to discuss anything Tech and business? Click the link below to schedule a FREE 30 minute discussion with the Host! https://calendly.com/targetict/free-consultation It's going to be a call where you let out what's bothering you and we talk about possible solutions. You won't be sold to, paywalled or added to a mailing list, ********************************************************* Join your host, Peter, an accomplished tech and business expert, as he brings you the latest insights and practical advice to help your business thrive in this digital age. Tech your Business is brought to you by ⁠⁠Target ICT Ltd⁠⁠, a leading provider of innovative tech solutions and consulting services dedicated to empowering businesses to reach new heights. The 'Tech Your Business' podcast deciphers complex tech concepts, offering actionable takeaways to help businesses thrive in the digital age. But that's not all – we're also opening the floor to you, our listeners. If you have a compelling story about how technology has transformed your business, or if you've navigated through cyber threats and want to share your experiences, we'd love to hear from you. Your journey could enlighten many other businesses tuning into this podcast and also expose your brand. With a wealth of experience and a passion for helping businesses succeed, we are your go-to resources for all things tech, business, and growth. Don't miss an episode – subscribe today and unlock the full potential of your business and if you've got a tech story to share, reach out to us – you could be our next guest. Let's explore the power of technology together.